Complete Clean Pledge®
Clean vehicles have always been a priority. With the Complete Clean Pledge®, we elevated our cleaning practices for vehicles and our branches so you can feel confident with every rental, every time.
Low-Touch Transactions
We want your rental process to be as intuitive and easy as possible. So, we’re increasing our efforts to provide high-tech, low-touch digital tools that provide less contact without sacrificing service.
Exceptional Customer Service
Great customer service starts with listening. We take the time to understand your needs, so we can offer the best solution. This attention to our customers is what has made us a global leader in mobility. Customers come to us—and stay with us—because we always strive to deliver an exceptional and personalized experience.
Vehicle Maintenance & Safety
Nothing is more important than the safety of our customers. We follow or exceed manufacturer guidelines for tire replacement and oil changes to help ensure your experience is safe and uninterrupted.
Visual Inspection of Every Vehicle
As part of our Standard of Care, we perform a final quality check on every vehicle before every rental. This extra step includes documentation of the vehicle condition before each rental, offering you peace of mind so you can be focused on the road ahead.